AMC & 24/7 Support
Preventive maintenance contracts and round-the-clock monitoring that keep every installed system performing at its best, long after go-live.
Everything under AMC & 24/7 Support
Preventive Maintenance
Scheduled inspections that catch wear before it becomes failure.
System Monitoring
Live dashboards tracking the health of every connected system.
Scheduled Servicing
Planned maintenance windows that minimize disruption to daily operations.
Dedicated Support Team
A named team that knows your installation, not a generic call center.
Emergency Assistance
Rapid-response callouts for urgent faults, day or night.
Live Monitoring
24/7 oversight with proactive alerts before small issues escalate.
Who this service is for
Any client with an active SmartHomeEra installation who wants guaranteed uptime and a single point of accountability.
Every deployment includes cybersecurity hardening as standard — see how on our Cybersecurity page.
Consultation
Understand goals, property type and budget in a free session.
Planning & Design
Architects and engineers map the full system design.
Site Survey
On-site assessment of infrastructure, wiring and connectivity.
Installation
Certified technicians install every device and system layer.
Cybersecurity Integration
Every system is hardened, encrypted and access-controlled.
Testing & Deployment
Full commissioning and stress-testing before hand-over.
Maintenance Support
Ongoing AMC coverage and 24/7 monitoring.