Build the UAE's smart infrastructure with us
Smart Home Era is growing our on-site delivery and support team in Dubai. We're currently hiring for three roles — see the details below and apply directly by email.
ELV Technician
Install, terminate and commission ELV systems — CCTV, access control, intercom, structured cabling and automation wiring — across villa, office and commercial projects.
Key Responsibilities
- •Install and terminate CCTV, access control, intercom and structured cabling (CAT6/CAT6A) on-site
- •Mount and wire smart automation devices — lighting control, curtain motors, sensors — to design drawings
- •Test and commission installed systems, troubleshoot faults, and document as-built changes
- •Coordinate with site engineers, other trades and clients during installation and handover
- •Carry out scheduled AMC maintenance visits and respond to emergency callouts
Requirements
- •2+ years' hands-on experience in ELV installation (CCTV, access control, structured cabling)
- •Comfortable reading electrical/ELV shop drawings and single-line diagrams
- •Working knowledge of low-current tools, cable testers and termination standards
- •Valid UAE driving license preferred; willingness to travel between Dubai and Sharjah/Abu Dhabi sites
Network Technician
Deploy and support the network backbone behind every Smart Home Era project — structured cabling, switches, wireless access points and IT racks.
Key Responsibilities
- •Install and configure switches, routers, firewalls and wireless access points on client sites
- •Terminate, label and test structured cabling; build and dress IT racks and network cabinets
- •Configure VLANs, basic routing and Wi-Fi coverage for villas, offices and industrial sites
- •Diagnose and resolve network connectivity issues, both on-site and remotely
- •Support the security team with network segmentation for IoT and automation devices
Requirements
- •2+ years' experience installing or supporting structured cabling and network hardware
- •Working knowledge of switching, routing fundamentals and Wi-Fi deployment
- •CCNA or equivalent certification is a plus, not required
- •Comfortable working on ladders/site scaffolding and in live construction environments
Systems Analyst / IT Helpdesk
Own first- and second-line IT support for clients and internal systems, and help keep ERP/CRM deployments (Zoho, Odoo, Microsoft Dynamics) running smoothly.
Key Responsibilities
- •Triage and resolve helpdesk tickets covering hardware, network, user access and application issues
- •Support and configure ERP/CRM platforms (Zoho, Odoo, Microsoft Dynamics) for clients and internal use
- •Maintain user accounts, permissions and basic system documentation
- •Monitor system and network health dashboards, escalating issues that need deeper investigation
- •Assist with data migration, reporting setup and basic process documentation for new deployments
Requirements
- •1–3 years' experience in IT support, helpdesk or systems administration
- •Familiarity with Windows/Google Workspace administration and basic networking concepts
- •Exposure to Zoho, Odoo or Microsoft Dynamics is a strong plus
- •Clear written and spoken English; comfortable communicating directly with clients
Send your CV to info@ictcybertech.com
Include the role title in your subject line and a short note on your relevant experience. We review every application and get back to shortlisted candidates directly.